Within 30 Days

We want you to love your Dip products. If, for any reason, you are not satisfied with your purchase after receiving it, contact us at info@designispersonal.com no later than 30 days following the receipt of your order to request a Return Merchandise Authorization number (RMA). For the first 30 days, we will pay for the shipping of the return of all unopened complete cartons and packages.

After 30 days,

For up to 90 days from the sale, we will accept returns but we will charge a 15% restocking fee, and you must pay for shipping.

Returned product must be in original, unused condition. We do not accept Design is Personal merchandise that has been soiled or damaged. Upon receipt and inspection of the return, we will refund the purchase price.